Discussion:
Dealership for body repair?
(too old to reply)
KlausK
2008-03-16 23:05:13 UTC
Permalink
I finally got a ding & scratches between the rear door and rear wheel on the
driver's side of my 06 ES330. No idea how and when it happened, but I'm glad
the door is not damaged.

Should I visit my dealership or can any good body shops do the job?
Ray O
2008-03-17 00:39:54 UTC
Permalink
Post by KlausK
I finally got a ding & scratches between the rear door and rear wheel on
the driver's side of my 06 ES330. No idea how and when it happened, but I'm
glad the door is not damaged.
Should I visit my dealership or can any good body shops do the job?
Any **good** body shop can do the job, but you have to know which ones are
good. You can ask the local Lexus dealer service department for
recommendations.
--
Ray O
(correct punctuation to reply)
Mike Piacente
2008-03-17 21:23:18 UTC
Permalink
My Lexus dealership, Pohanka Lexus in Chantilly, VA, did a great job on the
body work on my 05 ES-330 ($6200 damage) BUT:

1) they lost my wheel lock so had to buy me all new lug nuts and lock

2) chipped/scrapped my rear left wheel (of course, it's my word against
theirs)

3) improperly reconnected ground wire(s) so my exterior lights don't always
work.

Be very careful and go over the car with the proverbial 'fine-toothed comb'
when you pick it up.
Post by KlausK
I finally got a ding & scratches between the rear door and rear wheel on
the driver's side of my 06 ES330. No idea how and when it happened, but I'm
glad the door is not damaged.
Should I visit my dealership or can any good body shops do the job?
Jerohm
2008-03-19 11:03:38 UTC
Permalink
Post by Mike Piacente
My Lexus dealership, Pohanka Lexus in Chantilly, VA, did a great job on
1) they lost my wheel lock so had to buy me all new lug nuts and lock
2) chipped/scrapped my rear left wheel (of course, it's my word against
theirs)
3) improperly reconnected ground wire(s) so my exterior lights don't
always work.
Be very careful and go over the car with the proverbial 'fine-toothed
comb' when you pick it up.
Good Advice!

I was rear ended years ago in a 1984 Saab, and didn't realize the body shop
"forgot" to replace my auto jack
until I needed it!
j***@hotmail.com
2008-03-18 02:27:13 UTC
Permalink
Unless your dealership has an on-site body shop (which may be out
sourced anyway), they'll usually drive to a local body shop with whom
there's a contract. But compare prices anyway.

Any good shop should be able to fix it. Check with your local police
department and see where they have their patrol cars' sheet metal
repaired. Seriously.
Post by KlausK
I finally got a ding & scratches between the rear door and rear wheel on the
driver's side of my 06 ES330. No idea how and when it happened, but I'm glad
the door is not damaged.
Should I visit my dealership or can any good body shops do the job?
d***@gmail.com
2008-06-02 16:39:54 UTC
Permalink
Post by j***@hotmail.com
Unless your dealership has an on-site body shop (which may be out
sourced anyway), they'll usually drive to a local body shop with whom
there's a contract. But compare prices anyway.
Any good shop should be able to fix it. Check with your local police
department and see where they have their patrol cars' sheet metal
repaired. Seriously.
Post by KlausK
I finally got a ding & scratches between the rear door and rear wheel on the
driver's side of my 06 ES330. No idea how and when it happened, but I'm glad
the door is not damaged.
Should I visit my dealership or can any good body shops do the job?
Haha the Pohanka "Collision" shop in Chantilly is a joke. Don't get me
wrong they are the most polite folks around. Very curteuos and
professional in their demeanor.

But let me tell you I had my 1999 LS 400 in their for body work and it
took them 105 days to fix it. 3 times I went to pick the car up as
they said it was ready and evry time the quality control was horrible.
The car still has some body issues, but I got so tired of them it
isn't worth taking back. I may sue them - I have 3 years in VA to do
this.

ALso the amount of lot damage I experienced was trememndous.Both die
view mirors, fron and rear bumpers (they had replace the rear bumper
to begin with) I took 95 pictures of my car right before the flatbed
picked it up so it wasn't my word vs. theirs...

The pictures don't lie. I don;t have enough room on this reply to tell
you AVOID these folks they are horrible. They keep saying we have a
lifetime" guarantee on our work, and finally I said what good is a
guarantee like this if you cannot do the work right in the first
place.

These folks are a "joke". If oyu have minor scratches take it their,if
you have major work, avoid them like the plague.

I mean they billed the insurance for the rear trunk lid complete
restoration and left rust on the lid. Not to mention they forgot to
connect the lights on the license plate. I went to puck up the car the
first time and they had routed the brake likne so that it was rubbing
the axle... I could go on and on and on.... I tried to have the
insurance company kick them off the select service list, but too much
at stake for the insurance compnay to do this I gues....

Anyway not suprised they lost your wheell lock and that you had lot
damamge.

Darren

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