Discussion:
Again, dealer scares the wife with warranty speech
(too old to reply)
Road Rage
2007-01-20 16:34:39 UTC
Permalink
I'm a DIY'er and have performed all regular maintenance on every car I ever
owned when possible. I know what I'm doing. My wife took her '06 GS300 to
the dealer today to have the tires rotated (I have a back injury and can't
do it myself for a while) and while she was there they tried to sell her an
oil change and she told the guy that her husband (me) does all that already.
Then he rolled out the "you know that will void the warranty" speech. This
is not the first time she's heard this as she also heard it once when she
had her ES300 back in the day. Is there really something to this or is this
just the usual dealer scare tactic?

ps. she did have the first oil change done at the dealer but all subsequent
changes are done by me. This has been the practice in my family forever.
mcbrue
2007-01-20 16:44:32 UTC
Permalink
As I understand it you have to get all that stuff done every 5000 miles
or your warranty is voided. They use crapo dino oil so you have to get
it changed frequently to increase their income. Most other brands have
gone to synthetic oil so you can go at least 10,000 miles between oil
changes and their cars are built so they don't need the other services
so often. Guess the Lexus lasts so long only because of the extreme
amount of service it requires.
David Z
2007-01-20 20:48:19 UTC
Permalink
Post by mcbrue
As I understand it you have to get all that stuff done every 5000 miles
or your warranty is voided. They use crapo dino oil so you have to get
it changed frequently to increase their income. Most other brands have
gone to synthetic oil so you can go at least 10,000 miles between oil
changes and their cars are built so they don't need the other services
so often. Guess the Lexus lasts so long only because of the extreme
amount of service it requires.
McStupid,

Please see Ray's and Mike's responses to the original question. Did you
notice that
Ray and Mike actually had helpful knowledge that they shared with the
original poster that answered the question that was asked while your
response was just more of your useless, whiney rants that don't help the
original poster at all? Do you understand the difference?
Max
2007-01-20 21:09:07 UTC
Permalink
Post by David Z
Post by mcbrue
As I understand it you have to get all that stuff done every 5000
miles
Post by mcbrue
or your warranty is voided. They use crapo dino oil so you have to get
it changed frequently to increase their income. Most other brands have
gone to synthetic oil so you can go at least 10,000 miles between oil
changes and their cars are built so they don't need the other services
so often. Guess the Lexus lasts so long only because of the extreme
amount of service it requires.
McStupid,
Please see Ray's and Mike's responses to the original question. Did you
notice that
Ray and Mike actually had helpful knowledge that they shared with the
original poster that answered the question that was asked while your
response was just more of your useless, whiney rants that don't help the
original poster at all? Do you understand the difference?
just ignore him. He doesn't have a clue what he's talking about. I
think he delibertly posts erroneous information to just rile people
up.

Do what the rest of the regulars have done and just put him in your
killfile.
mcbrue
2007-01-21 05:03:44 UTC
Permalink
Thanks for the tip Max. I will put David Z in my kill file. Perhaps you
know why Lexus does require so much more service than the other major
car brands. David doesn't but obviously that lack makes him defensive
and he comes out swinging, trying to hide his ignorance. And I still
think that there are things other than the oil changes that have to be
done and, in the case of Lexus, can only be done by the dealer.
David Z
2007-01-21 13:26:21 UTC
Permalink
Post by David Z
McStupid,
Please see Ray's and Mike's responses to the original question. Did you
notice that
Ray and Mike actually had helpful knowledge that they shared with the
original poster that answered the question that was asked while your
response was just more of your useless, whiney rants that don't help the
original poster at all? Do you understand the difference?
[more whiney drivel snipped]

Apparently the answer is: No, you don't understand the difference.

Why don't you get in your Lexus and drive it off a cliff? That would
put you and the rest of us out of your misery.
Ray O
2007-01-20 16:55:15 UTC
Permalink
Post by Road Rage
I'm a DIY'er and have performed all regular maintenance on every car I
ever owned when possible. I know what I'm doing. My wife took her '06
GS300 to the dealer today to have the tires rotated (I have a back injury
and can't do it myself for a while) and while she was there they tried to
sell her an oil change and she told the guy that her husband (me) does all
that already. Then he rolled out the "you know that will void the
warranty" speech. This is not the first time she's heard this as she also
heard it once when she had her ES300 back in the day. Is there really
something to this or is this just the usual dealer scare tactic?
ps. she did have the first oil change done at the dealer but all
subsequent changes are done by me. This has been the practice in my
family forever.
No, it is not necessary to have the dealership change the oil to keep the
warranty valid. Just keep receipts and note the mileage that the
maintenance operations were performed.
--
Ray O
(correct punctuation to reply)
old man
2007-01-20 18:02:56 UTC
Permalink
In EU service interval is 9k minor 10k major (miles)
I wonder why its apparently 5k in US?
Post by Ray O
Post by Road Rage
I'm a DIY'er and have performed all regular maintenance on every car I
ever owned when possible. I know what I'm doing. My wife took her '06
GS300 to the dealer today to have the tires rotated (I have a back injury
and can't do it myself for a while) and while she was there they tried to
sell her an oil change and she told the guy that her husband (me) does all
that already. Then he rolled out the "you know that will void the
warranty" speech. This is not the first time she's heard this as she also
heard it once when she had her ES300 back in the day. Is there really
something to this or is this just the usual dealer scare tactic?
ps. she did have the first oil change done at the dealer but all
subsequent changes are done by me. This has been the practice in my
family forever.
No, it is not necessary to have the dealership change the oil to keep the
warranty valid. Just keep receipts and note the mileage that the
maintenance operations were performed.
--
Ray O
(correct punctuation to reply)
St. John Smythe
2007-01-21 18:16:11 UTC
Permalink
Post by old man
In EU service interval is 9k minor 10k major (miles)
I wonder why its apparently 5k in US?
Because ours in miles and yours is in kilometers?
--
St. John, just guessing
old man
2007-01-21 20:09:21 UTC
Permalink
NB
"(miles)"
Post by St. John Smythe
Post by old man
In EU service interval is 9k minor 10k major (miles)
I wonder why its apparently 5k in US?
Because ours in miles and yours is in kilometers?
--
St. John, just guessing
St. John Smythe
2007-01-21 20:25:16 UTC
Permalink
Post by old man
NB
"(miles)"
Instant karma. Just this morning I was railing about someone's reading
comprehension.
--
St. John
D'oh!
old man
2007-01-21 23:34:33 UTC
Permalink
cest la vie

BTW its only bloody foreigners who use kilometres :)
Post by St. John Smythe
Post by old man
NB
"(miles)"
Instant karma. Just this morning I was railing about someone's reading
comprehension.
--
St. John
D'oh!
Mike Piacente
2007-01-20 19:09:09 UTC
Permalink
Ray is right. Congress/President enacted a law in 1968 which stated exactly
that (dealers, service stations, or car owners can do warranty work as long
as receipts and a log are kept -- the log isn't too difficult since you can
probably use the warranty book-log that comes with your car)
Post by Ray O
Post by Road Rage
I'm a DIY'er and have performed all regular maintenance on every car I
ever owned when possible. I know what I'm doing. My wife took her '06
GS300 to the dealer today to have the tires rotated (I have a back injury
and can't do it myself for a while) and while she was there they tried to
sell her an oil change and she told the guy that her husband (me) does
all that already. Then he rolled out the "you know that will void the
warranty" speech. This is not the first time she's heard this as she
also heard it once when she had her ES300 back in the day. Is there
really something to this or is this just the usual dealer scare tactic?
ps. she did have the first oil change done at the dealer but all
subsequent changes are done by me. This has been the practice in my
family forever.
No, it is not necessary to have the dealership change the oil to keep the
warranty valid. Just keep receipts and note the mileage that the
maintenance operations were performed.
--
Ray O
(correct punctuation to reply)
"" <Curtis Newton>
2007-01-20 20:05:06 UTC
Permalink
Post by Road Rage
I'm a DIY'er and have performed all regular maintenance on every car I ever
owned when possible. I know what I'm doing. My wife took her '06 GS300 to
the dealer today to have the tires rotated (I have a back injury and can't
do it myself for a while) and while she was there they tried to sell her an
oil change and she told the guy that her husband (me) does all that already.
Then he rolled out the "you know that will void the warranty" speech. This
is not the first time she's heard this as she also heard it once when she
had her ES300 back in the day. Is there really something to this or is this
just the usual dealer scare tactic?
I would ask if the dealer is aware of the Magnuson-Moss Warranty –
Federal Trade Commission Improvement Act of 1975.

But, as RayO said, you need to keep receipts and a detailed record of
when you performed the service/maintenance intervals.
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